The Controller and Accountant-General’s Department (CAGD) has issued a detailed clarification on the delayed payment of two categories of allowances that were expected to reflect in the November 2025 payroll.
According to the release signed by Cephas N. Dosco, the Public Relations Officer for CAGD, the update has become necessary because many teachers and other public sector workers (Non-teaching) have raised concerns, sought answers, and requested clear direction on when the outstanding allowances will finally be paid.
In its detailed communication, the department noted that the delay was not intentional but the result of a technical hitch that occurred during the final payroll run for November 2025. This unexpected challenge affected the smooth processing of two specific allowances. Due to the sensitivity of the government payroll system, CAGD explained that attempting to force the allowances through the system could have caused further disruptions, including delaying the payment of November salaries for all government workers.
The statement indicated that, in order to prevent such widespread complications, the department made a strategic decision to pause the processing of the affected allowances while ensuring that the main salary component was delivered on time. This decision, though necessary, meant that workers expecting these allowances would not see them in their November payroll.
CAGD reassured all affected workers that the issue is currently being resolved by its technical team. The department emphasized that the payroll system is a complex national platform, and once a technical challenge emerges during the final run, careful correction is required to avoid compromising the integrity and timely payment of workers’ salaries.
As part of the update, CAGD confirmed that the outstanding allowances will now be paid together with the December 2025 salaries on 18th December 2025.
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